Social Business
The Implementation Service for Social Business solutions adds value through customer, company, employees and suppliers management by processes definition and automation.
Social Business Solutions align their business processes with 2.0 technologies, obtaining the following advantages:
Employees
Collaborative work, increasing productivity and commitment, more efficient and faster work and less time searching.
Innovation and efficiency
Greater internal and external communication, new products and services, speeding up the "time to market" and the integration of business processes and ICT.
Consumer
Anticipating needs, creating brand advocates, personalized relationships and exceeding customer expectations.
TECHNOLOGY
Internal Communication: B2E
Communication with Customers: B2B
Communication with Suppliers: B2S
Information and knowledge management: BI/CM
Collaborative Management: Group Ware / CMS
PEOPLE
Change management
Executive support and participation
Organizational model
Internal communication. Idea Management
Employee – customer Communication
Employee – supplier Communication
PROCESSES
Marketing, Sales & Support
Domestic Operations
Economic-Financial
HR Management
Asset Management
